Terms of Service

Re-dos:

We strive to offer our guests the highest level of guest satisfaction. If for any reason you are experiencing challenges with your haircut or hair color please let us know within 7 days of your initial visit and we are happy to correct the issue free of charge.

Cancellations:

We ask for 48-hour notice however we understand life happens. While we know cancellation fees are standard. At this point we prefer to operate under the concept of mutual respect. We will always aim to respect you time and show up for your appointments outside of sickness and family emergencies and we respectfully ask the same of you.

Product Returns:

Should you make a retail purchase that you are unsatisfied with we will accept retail exchanges to find a product better suited for you at full credit within 14 days of the original purchase. Products must be minimally used.

Client data and payment security:

We take the security of clients’ debit and credit information very seriously. All transactions are processed through a secure server. We understand the importance of maintaining the confidentiality of my client’s personal information and will not share or sell the personal information you provide to me. Any information collected will be used solely for the purpose of processing transactions, booking appointments, and keeping in touch with you via email or text. All payments must be paid by cash or card. NO CHECKS. If you would like to leave a gratuity please do so by cash or card as we do not use Venmo for our business.

Photography:

You will be given a questionnaire at the beginning of your appointment asking if you consent to have your photo taken before, during, and after your appointment. By signing that consent you are agreeing to have your photos posted to social media for advertisement purposes. Your appointments are always about your comfort first and foremost and you can always opt out of having your photo taken if you do not want to. If you have any questions regarding salon photography do not hesitate to ask.